Your privacy is our top priority
This Privacy Policy explains how PDF2PowerPoint collects, uses, and protects your information.
Last updated: December 2024
1. Information We Collect
Information You Provide
- Account information (name, email address, password)
- Payment information (processed securely by our payment processors)
- Documents and files you upload for processing
- Communications with our support team
- Feedback and survey responses
Information We Collect Automatically
- Usage data and analytics (how you use our service)
- Device information (browser type, operating system)
- Log data (IP address, access times, pages viewed)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Provide and maintain our AI presentation generation service
- Process your documents and create presentations
- Improve our AI models and service quality
- Send important updates about your account or our service
- Provide customer support and respond to your inquiries
- Detect and prevent fraud or abuse
- Comply with legal obligations
3. How We Protect Your Information
Security Measures
- End-to-end encryption for all data in transit
- AES-256 encryption for data at rest
- Regular security audits and penetration testing
- SOC 2 Type II compliance
- Secure cloud infrastructure with leading providers
Document Processing
- Documents are processed in secure, isolated environments
- Automatic deletion of uploaded files within 24 hours
- No human access to your documents during processing
- Generated presentations are stored securely in your account
4. Information Sharing
We do not sell, rent, or trade your personal information. We may share information only in these limited circumstances:
Service Providers
We work with trusted third-party service providers who help us operate our service:
- Cloud hosting providers (AWS, Google Cloud)
- Payment processors (Stripe, PayPal)
- Analytics providers (Google Analytics)
- Customer support tools
Legal Requirements
We may disclose information if required by law or to protect our rights and the safety of our users.
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Portability
- View and download your personal data
- Export your presentations and account data
- Request a copy of all information we have about you
Correction and Deletion
- Update or correct your account information
- Delete your account and associated data
- Request deletion of specific information
Communication Preferences
- Opt out of marketing communications
- Choose which notifications you receive
- Update your communication preferences
6. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your login status and preferences
- Analyze how you use our service
- Improve user experience and service performance
- Provide personalized content and features
You can control cookies through your browser settings. Disabling cookies may affect some features of our service.
7. International Data Transfers
PDF2PowerPoint is based in the United States. If you access our service from outside the US, your information may be transferred to and processed in the US. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
8. Data Retention
We retain your information for as long as necessary to:
- Provide our service to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our service and AI models
Uploaded documents are automatically deleted within 24 hours of processing. Account data is retained until you delete your account.
9. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service. Your continued use of our service after changes are made constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Email: privacy@pdf2powerpoint.com
- Address: PDF2PowerPoint, Inc., San Francisco, CA, USA
We are committed to protecting your privacy and will respond to your inquiries promptly.